Payments
Will I be charged VAT, customs fees, or import duties on my order?
Yes, orders delivered outside of Israel may be subject to VAT, import duties, or customs fees, depending on your country’s laws.
How will I receive my refund after returning an order?
Your refund will be issued to the original payment method used for your order. Refund processing time depends on your payment provider.
I have a payment problem with my order, what should I do?
A “Payment Problem” usually means incorrect payment details or insufficient funds - please check your billing info or try using a different payment method.
How to apply a discount code?
To apply a discount code, enter it in the "Got a discount code?" box in your basket, then click "Add" to apply the savings.
What payment currencies are available for placing orders?
We currently support 9 major world currencies, including USD, EUR, GBP, and more, to make your shopping experience easy and convenient.
Please, mind that only logged in users can submit questions
Login and Registration Form