Frequently Asked
Frequently asked questions to learn before contacting support.
How to place your first order at FeelBe?
Ordering from our store is easy. You don't need to register to find and add products to your basket. However, registration is required during the checkout process when selecting payment and delivery methods. Please note that we only accept orders through our website and not via email, or phone.
How do I sign up for your newsletter or exclusive offers?
You can subscribe to our exclusive offers during registration or anytime by updating your Email Preferences in your account.
Why are cosmetics called "professional"?
Professional cosmetics are called that because they are formulated to treat specific skin concerns, like acne, pigmentation, or signs of aging. These products contain higher concentrations of active ingredients and are designed for more noticeable results.
How can I cancel my order online before it ships?
Log in to your account, go to Your Orders, select the order, and choose Cancel items or Cancel order if available.
I can’t log into my FeelBe account or reset my password. What should I do?
If you can’t log into your FeelBe account, try resetting your password using the "Forgot Password" link. Still having trouble? Contact our support team for help.
Please, mind that only logged in users can submit questions
Login and Registration Form