During the registration process, you can opt to receive our exclusive offers and promotions. If you are already registered but not receiving our emails, you can log in to your account and update your 'Email preferences' to start receiving them.
Certainly. During the checkout process, you can select a delivery address, which can be a previously saved address or a new one. If you wish to add a new address, simply click on 'Add a new address'.
We apologize for any inconvenience caused by receiving the wrong item. Though we take great care in fulfilling orders accurately, mistakes do happen. Please reach out to our Customer Service team through Your Account with the following details:
Did you receive a damaged item in your order? We're sorry to hear that. At FeelBe, we take pride in our products, and we want you to be completely satisfied with your purchase. Please don't throw away the item, as we may need pictures of the damage to prevent it from happening again.
After selecting the items you want to purchase, go to "My Basket" and find the box labeled "Got a discount code? Enter it here". Type in your code and click "Add" to apply the discount.
The method of refund will depend on how you originally paid for your order. If you paid by credit or debit card, the refund will be processed back to the same card. If you paid by PayPal, the refund will be credited back to your PayPal account.